Last Updated: August 27, 2026
LeadShield LLC (“LeadShield,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal and business information responsibly.
This Privacy Policy explains the information we may collect when you use our website, register for training, request lead-related services, inquire about continuing education, or communicate with LeadShield.
By using this website or submitting information to LeadShield, you acknowledge the practices described in this Privacy Policy.
Information You May Provide to LeadShield
The information we collect depends on how you interact with us.
You may provide information such as:
- First and last name
- Email address
- Phone number
- Company or firm name
- Job title or trade
- Professional license type
- RRP training or certification information
- Previous training dates or course information
- Continuing education information
- Class registration details
- Property or project information
- Requested service
- Questions or other information included in a form or message
We collect only information reasonably related to the training, service, or inquiry being handled.
Contractor and Firm Information
Because LeadShield primarily serves contractors, firms, property managers, maintenance professionals, sole proprietors, and paid specialty trades, some inquiries may involve business or professional information.
This may include a company name, trade, license type, certification status, project role, or other information needed to understand the training or service being requested.
Business contact information may still be treated as personal information where required by applicable law.
Training Registration Information
When you register for RRP Certification Training, RRP Refresher Training, or another LeadShield course, we may collect information needed to administer the registration and course.
This may include:
- Attendee name
- Contact information
- Course selection
- Registration date
- Payment status
- Prior training information
- Certification-related information
- Attendance and course-completion records
LeadShield may retain appropriate training records for administrative, regulatory, documentation, or customer-service purposes.
Utah Certification and ATLAS Information
LeadShield training may include guidance on the Utah certification process and use of the ATLAS portal.
Utah DAQ uses ATLAS for company and individual certification applications. LeadShield may ask for limited information about your training status, firm, license, or certification needs so we can explain the applicable next steps.
LeadShield does not operate the ATLAS system and does not control information submitted directly to Utah DAQ.
Information entered directly into ATLAS or another government system is subject to the privacy and data practices of the applicable government agency.
Sensitive Certification Documents
Utah certification may require information or documentation beyond what is normally needed for a LeadShield class.
Do not send Social Security numbers, citizenship documents, government identification, payment-card information, or other highly sensitive information through a general LeadShield contact form unless LeadShield specifically requests the information through an appropriate method.
LeadShield will not ask website visitors to submit unnecessary sensitive information merely to request general training or service information.
Continuing Education Information
If you inquire about continuing education credit, LeadShield may request information such as your professional license type, licensing program, or other details needed to review available eligibility information.
Where CE reporting is available, additional information may be needed to complete the applicable reporting process.
Continuing education information is used only for purposes reasonably related to the training, eligibility review, recordkeeping, or reporting process.
Lead Testing and Jobsite Service Information
When requesting Lead Testing or Lead-Safe Job Setup & Cleanup, you may provide information about:
- Property age
- Property type
- Project location
- Planned renovation activities
- Painted components involved
- Existing lead-related documentation
- Contractor or project contacts
- Project schedule
- Access requirements
LeadShield uses this information to understand the requested service, coordinate scheduling, and communicate about the project.
Information Collected Automatically
When you visit the LeadShield website, certain technical information may be collected automatically by the website, hosting provider, security tools, or analytics services.
This information may include:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referral source
- Approximate location derived from an IP address
- Date and time of website visits
- General website interaction information
This information may be used to operate the website, improve performance, understand traffic, and protect the site from abuse or security threats.
How LeadShield Uses Information
LeadShield may use collected information to:
- Respond to inquiries
- Register attendees for training
- Communicate class details
- Maintain training records
- Provide course-completion information
- Explain Utah certification and ATLAS steps
- Review continuing education eligibility
- Process applicable CE reporting
- Schedule lead testing
- Coordinate lead-safe jobsite services
- Prepare estimates or service information
- Communicate about appointments
- Maintain business records
- Improve website content and usability
- Protect against fraud, spam, or malicious activity
- Comply with applicable legal or regulatory obligations
We may also use information for another purpose when you request or authorize that use.
Course-Completion and Certification Records
LeadShield may retain records showing that an attendee registered for or completed a particular course.
These records may include course dates, attendance information, training type, and applicable course-completion documentation.
LeadShield training records should not be interpreted as proof that an attendee has completed every separate Utah certification requirement.
Payment Information
When payment is required for a course or service, payment processing may be handled by an independent third-party payment provider.
LeadShield may receive limited transaction information such as payment status, transaction amount, or confirmation information.
Unless specifically stated otherwise, LeadShield does not need to store complete payment-card numbers through its general website forms.
Cookies and Similar Technologies
The LeadShield website may use cookies and similar technologies to support normal website functions, maintain security, remember preferences, and measure website performance.
Depending on the tools enabled on the website, third-party services may also place cookies or use similar technologies.
Visitors can usually manage cookies through their browser settings, although disabling certain cookies may affect website functionality.
Analytics
LeadShield may use website analytics tools to understand general traffic and website performance.
Analytics information may include pages visited, approximate location, browser or device information, referral sources, and general website interactions.
This information helps us understand how visitors use the website and where improvements may be useful.
How Information May Be Shared
LeadShield does not need to publicly disclose your personal information simply because you contact us, register for training, or request services.
Information may be shared when reasonably necessary with:
- Website hosting providers
- Form and email providers
- Registration or scheduling services
- Payment processors
- Continuing education reporting providers
- Website security providers
- Analytics providers
- Professional advisers
- Government agencies when legally required
We may also disclose information when reasonably necessary to prevent fraud, protect safety, enforce our rights, or comply with legal obligations.
Utah DAQ and Other Government Agencies
LeadShield may direct attendees to Utah DAQ, ATLAS, EPA resources, or other government systems as part of training or certification guidance.
If you submit information directly to a government agency, that agency controls its own collection, use, retention, and protection of that information.
LeadShield is not responsible for the privacy practices of independent government systems.
Third-Party Websites and Services
The LeadShield website may contain links to third-party websites, government resources, training resources, registration platforms, payment systems, or other services.
Once you leave the LeadShield website or interact directly with an independent third-party service, that provider’s own terms and privacy practices apply.
We encourage users to review those policies before providing personal information.
Embedded Content
Some website pages may contain embedded videos, documents, scheduling tools, maps, or other content provided by third parties.
Those services may collect information or use cookies as though you had visited the third-party website directly.
LeadShield does not control the independent privacy practices of those providers.
How Long Information Is Retained
LeadShield may retain information for as long as reasonably necessary to:
- Administer training
- Maintain course records
- Provide requested services
- Respond to inquiries
- Maintain customer or contractor records
- Meet reporting or regulatory requirements
- Resolve disputes
- Protect website security
- Meet legal or business obligations
Retention periods may differ depending on the type of information and why it was collected.
When information is no longer reasonably needed, it may be deleted, anonymized, or securely disposed of as appropriate.
Information Security
LeadShield takes reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, electronic communication, payment system, or storage method can be guaranteed to be completely secure.
Users should avoid sending unnecessary sensitive information through ordinary email or general website forms.
Privacy Choices and Requests
You may contact LeadShield to:
- Ask about information you provided
- Request correction of inaccurate information
- Request deletion when appropriate
- Update contact information
- Ask questions about how information is used
- Withdraw from nonessential communications
Some information may need to be retained when required for training, regulatory, accounting, legal, or legitimate business purposes.
LeadShield may need to verify your identity before completing certain privacy requests.
Marketing Communications
LeadShield may communicate with customers and students regarding classes, services, registration matters, certification information, or other subjects related to an existing inquiry or business relationship.
If LeadShield sends optional marketing communications, recipients may request to stop receiving them.
Transactional or service-related communications may still be sent when needed to administer a registration, appointment, payment, or requested service.
Children’s Privacy
LeadShield’s website, training programs, and services are directed primarily to contractors, firms, property professionals, maintenance personnel, and other adults.
The website is not intended for children under 13.
If LeadShield learns that personal information from a child has been collected in circumstances where parental consent is legally required, appropriate steps will be taken to address the information.
Changes to This Privacy Policy
LeadShield may update this Privacy Policy as our website, training programs, services, technology, or data practices change.
When updates are made, the “Last Updated” date at the top of this page will be revised.
Visitors and customers are encouraged to review the current policy periodically.
Relationship to Other LeadShield Policies
This Privacy Policy should be read together with LeadShield’s:
- Terms and Conditions
- Training Registration, Cancellation and Refund Policy
- Lead-Safety and Professional Services Disclaimer
Separate registration forms, service agreements, payment providers, or third-party systems may also provide additional privacy notices.
Contact LeadShield About Privacy
Questions about this Privacy Policy or LeadShield’s handling of personal information may be directed to:
LeadShield LLC
Based in Herriman, Utah
Phone: (385) 462-7900
Mobile and off-site services are provided by appointment. No walk-ins.